Contact

Last updated: October 4, 2026

Write to us and a person answers. There is no phone queue and no chatbot.

What to include

The more of this you send at once, the faster we solve it:

• The email address you used at checkout
• Your order number, from the receipt
• What you expected to happen, and what happened instead
• A photo, if the box or an item arrived damaged

Common requests

• Order has not arrived
• Want a refund
• Change the shipping address or billing details on an order
• Delete the personal data we hold, covered in our Privacy Policy

Company details